Refund policy

Return & Refund Policy
Effective Date: 11-09-2024
1. Product Replacement Policy
•    Replacement Window: If you receive a damaged or defective product, please contact us within 7 days of delivery.
•    Replacement Process: We will provide instructions for returning the damaged or defective product and will ship a replacement product to you within 7 business days.
2. No Refunds or Returns
We do not offer refunds or returns for products that are not damaged or defective.
3. Damaged or Defective Items
•    Replacement: If you receive a damaged or defective item, we will provide a replacement product at no additional cost provided we have been informed within 7 days of delivery
•    Shipping: We will cover the shipping costs for the replacement product. It will be shipped within 7 days.
4. Lost Packages
If your package is lost during shipping, please contact us within 7 days of the expected delivery date. We will investigate the matter and take appropriate action.
5. International Orders
For international orders, please contact us for specific instructions regarding damaged or defective items.
6. Changes to Return & Refund Policy
We may update this Return & Refund Policy from time to time. Any changes will be effective immediately upon posting on our website.
7. Contact Information
If you have any questions about our Replacement, Return & Refund Policy, please contact us at cosmoessentialsindia@gmail.com or 9725498784